During Your Stay

Going into hospital can be a very stressful situation for a child and their family. Here we hope to provide parents and guardians with information on what facilities are available at the Children’s Hospital for Wales, as well as details about what to expect when visiting the hospital. We aim that your time at the Children’s Hospital for Wales runs as smoothly as possible.

Ward Information

  • Neonatal Intensive Care Unit (NICU) - 2nd floor maternity, adjacent to delivery suite. Tel: 029 2074 2680/2684
    NB. Neonatal visiting: Parents can visit at any time; all other visitors 5:00pm to 7:00pm Monday to Friday and 4:00pm to 7:00pm on weekends.
  • Teenage Cancer Trust Unit
    Child Health Corridor
    Tel: 029 2074 2973 / 6784
  • Young Persons Unit (YPU)
    Tel: 029 2074 2618

The Children’s Hospital for Wales (Phase One)

  • Ocean Ward (ground floor) Medical Transitional Care Unit
    Tel: 029 2074 3359 / 6754
  • Land Ward (upper ground floor) Medical
    Tel: 029 2074 3274
  • Sky Ward (first floor) Oncology
    Tel: 029 2074 8802
  • Space Ward (second floor) Oncology
    Tel: 029 2074 8805
  • Outpatients department

Redevelopment (Phase Two)

  • Outpatients
    Tel: 029 2074 4164 / 3661 / 8693
  • Children’s Investigation Unit (CIU)
    Tel: 029 2074 3363
  • The Children’s Kidney Centre
    Tel: 029 2074 4844
  • Paediatric South (Surgery)
    Tel: 029 2074 3277
  • Heulwen Ward with Paediatric High Dependency Unit (HDU)
    Tel: 029 2074 4755
  • Children’s Assessment Admissions Unit (CAU)
    Tel: 029 2074 5441
  • Short Stay Unit
    Tel: 029 2074 6459

Visiting Times

Parents / guardians have 24 hour open visiting. Extended family and friends’ visiting times are 8:00am to 8:00pm (Sky ward 11:00am to 8:00pm). Only 2 visitors per bed at any time.

Please note: there is no strict rule for rest periods. Children need rest when they need it, not at fixed times. Meal times are protected for the older children and visitors will be asked to leave while they are eating.

Travel

The Noah’s Ark Children’s Hospital for Wales is situated on the University Hospital for Wales site in Cardiff.

The Noah’s Ark Children’s Hospital for Wales,
Heath Park,
Cardiff
CF14 4XW


Directions from the M4 (West) and A470 (North)

Follow M4 / A470 until the M4/A470 interchange at Coryton. Follow road signs mark Cardiff City Centre along the dual carriageway for approximately two miles until you reach a large roundabout. At the roundabout stay in the left hand lane and aim for the A48 Newport (the hospital will be signposted here). The entrance onto the University Hospital is found on the slip road to the A48.

Directions fro mM4 (East)

Follow the M4 westbound taking junction 29 to join A48(M). Follow the A48(M) until the fifth junction, there is a dedicated slip road for the University Hospital for Wales site. At traffic lights turn right onto hospital site.

Buses

Cardiff City Centre to University Hospital of Wales nos: 1, 38, 39, 22, 53, 85, 86, 101 &102.

To plan your journey call 0871 200 22 33 or visit http://www.cardiffbus.com

Train

Cardiff Central to Heath High Level railway station is located on the Rhymney line. Arriva Trains Wales enquiries: Call 0845 606 1660 or visit http://www.arrivatrainswales.co.uk

On Arrival

Once on site, car parking is available in the multi-storey car park. Reduced rates are available for parents/guardians from the car park office.

Staying Overnight with your Child

Parents and guardians are looked after too. At most patient bedsides there is a pull-down bed, which is hidden in wardrobe during the day, allowing you to spend the night next to your child. Each ward in Phase One has bathroom and laundry facilities for parents and there are also parent lounges to have quiet time, eat or chat to other families.

Parent accommodation is also available on the hospital campus or within a short walking distance. Please liaise with hospital staff.

Playtime

Playrooms are full of games and fun. Our amazing team of play specialists help children learn about operations and procedures through play, and can use distraction techniques to divert the child’s attention away from pain. If it’s not possible to make it to the play room then the play comes to the bed, so no one misses out.

At patient bedsides there is TV, radio, the internet and games to keep boredom at bay and it’s completely free to use.

Education

For children who are of school age, every effort is made to ensure that no one falls behind. If your child is in hospital for a lengthy stay, it is the parent/guardian’s responsibility to liaise with the school to provide work. The education room is equipped with a range of technology which encourage and support learning.

For further information regarding please visit http://www.cardiffandvaleuhb.wales.nhs.uk/childrens-hospital-for-wales